Shipping policy

Order Processing Time

All orders are processed within 1–2 business days of purchase, Monday through Saturday. Orders placed on Sundays or holidays are processed on the next available business day. Once your order ships, you'll receive a confirmation email with tracking information so you can follow its progress. Order cut-off time 6 PM EST.

Shipping Carriers

We ship using UPS, FedEx, and USPS. Rather than committing to a single carrier, we select whichever option provides the most reliable and efficient delivery based on your location, package size, and the items in your order.

Shipping Rates and Free Shipping

Orders totaling $50 or more qualify for free standard shipping within the continental United States. Orders under $50 are charged a flat shipping rate of $12.

Delivery Areas

At this time, Assure Lawn Care ships exclusively within the United States. We do not currently offer shipping to addresses outside the US, including territories or APO/FPO addresses. We're evaluating expanded shipping options as the store grows.

Estimated Delivery Times

Once an order ships, most customers within the continental US receive their package within 4–6 business days, depending on distance from our Griffin, Georgia location and the carrier selected. Delivery times may extend slightly during high-volume periods, such as spring planting season or holiday sales. Delivery times are estimates and are not guaranteed. Weather, carrier delays, holidays, or other circumstances beyond our control may affect delivery.

Order Tracking

Tracking information is emailed automatically once your order ships. If you haven't received tracking details within 3 business days of placing your order, check your spam folder first, then contact us at contact@assurelawncare.com so we can look into it.

Incorrect Shipping Addresses

Please double-check your shipping address at checkout. We are not responsible for orders delayed or misdelivered due to an incorrect or incomplete address entered by the customer. If you notice an error shortly after placing your order, contact us immediately and we'll do our best to correct it before the order ships.

Damaged or Lost Shipments

If your package arrives visibly damaged or appears to be lost in transit, contact us at contact@assurelawncare.com with your order number and, if possible, photos of the damaged item or packaging. We'll work directly with the carrier to resolve the issue and arrange a replacement or refund as appropriate.

Questions About Your Order

For any shipping questions not covered here, reach out to contact@assurelawncare.com or call +1-470-541-2728 during business hours.